Assessor Resource
FNSBNK405A
Provide mobile banking sales and service
Assessment tool
Version 1.0
Issue Date: May 2024
This unit applies to job roles involved in delivering banking products and service to customers.
This unit describes the performance outcomes, skills and knowledge required to sell mobile banking services to customers and provide follow-up service.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)